Refund & Return Policy for Delisioso
Last Updated: 17 March 2026
1. Overview
At Delisioso, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.
2. Returns
You have
7 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- You must provide proof of purchase (order confirmation or receipt)
3. Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (such as food items, if applicable)
- Personal care or hygiene products
- Items marked as non-returnable or final sale
4. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved:
- Your refund will be processed to your original method of payment
- Refunds may take 5–10 business days to appear, depending on your payment provider
5. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit card company
- Contact your bank, as processing time may vary
If you’ve done all of this and still have not received your refund, please contact us at:
info@delisioso.net
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at:
info@delisioso.net
7. Shipping Returns
To return your product, you should contact us first for return instructions.
- You will be responsible for paying your own shipping costs for returning your item unless the product is defective or incorrect
- Shipping costs are non-refundable
8. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within
48 hours of delivery with photos as proof. We will arrange a replacement or refund.
9. Cancellations
Orders can be cancelled within
12 hours of placing the order. After this time, orders may already be processed or shipped and cannot be cancelled.
10. Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
